Opening Onya…
Practise the conversation before you have it.
A real customer on the other side. A coach who's fiercely on your side. Nothing you say here leaves this app without your say-so.
G'day.
Put Onya on your home screen
Opens full screen, one tap away.
- Tap the Share button ⬆︎ at the bottom of Safari
- Scroll down and tap Add to Home Screen
- Tap Add
- Open Onya from your home screen and sign in once more with the code from the email
No conversations are switched on for you yet. Let your manager know, and they'll get Studio to turn some on.
Pick the conversation.
How hard should they push?
Where you are
Your coach is listening for
Sarah, weekend browser
Trust50Warming
…
How did that feel?
One tap. It's for you and your coach, nobody else.
M
Mick
Trust finished at 62
Working through it…
The trust moment
What landed
The one change
Try this next
How it read
MICK
How was that, honestly? Did the customer feel real?
Anything off? Tell me — 20 seconds, I'll pass it straight to the Onya team.
Your run.
Only ever measured against you.
Conversations, last 7 days
0Trust finish, last 10
–Trust at the end of each conversation
What your coach keeps coming back to
Nothing yet. Have a conversation.
Say it well.
Tell me the situation and get three ways to say it. Leave out the customer's name; phone numbers, emails, addresses and regos are taken out before anything is drafted.
M
Mick
Calm wisdom
Notes from your coachVoice · tap to play
Short voice notes from your coach land here: a customer they've picked for you, a word about a session that went well. Nothing to chase, nothing to catch up on.
How often your coach checks in
FrequencyTwice a week
Quiet hoursto
Change coach
Pick who's in your corner. Change any time.
Settings & my colours.
You're in
Your colours
Make Onya yours. Only you see these.
Accent
Background
Your name, as your coach says it
What's private
Your first go at any conversation, your warm-ups, your drafts and your notes are yours alone. Completed conversations after that can be seen by your manager, so you both work from what really happened. Every manager view is logged.